Friday, May 15, 2020
Dear Residents,
Towne Properties will remain closed to outside visitors until further notice. We have placed a drop box outside of our office doors, 8305 Falls of Neuse Road, Suite 200, Raleigh, for homeowners to utilize if necessary. However, we encourage you to email items to your management team whenever possible. All meetings should be held remotely via conference calls, voting by email, or virtually. Please continue to contact your management team directly for assistance.
We appreciate the opportunity to serve you and your community.
Warm regards,
Your Towne Properties Management Team
Hope Valley Farms North
Documents & Forms
Community Events
Meet Your Management Team
Towne Properties ǀ Raleigh District Office
Krystal Reid CMCA
Association Manager ǀ Raleigh District Office
919-878-8787 ext. 7213
Direct: 984-220-8668
KrystalReid@TowneProperties.
Karla Holt
Community Service Administrator ǀ Raleigh District Office
919-878-8787 ext. 7232
Direct: 984-220-8687
KarlaHolt@TowneProperties.com
John Slaton
Financial Manager ǀ Raleigh District Office
984-220-8681 ext. 7226
Direct: 984-220-8681
EstreesMarshall@
After-Hours Maintenance Emergency
919-878-8787 ext. 3
Need Help? Visit The Towne Properties Website
CAPITOL SPECIAL POLICE
919-604-3722
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If you wish to receive important information about the HVFN community, including social events, yard sales, leaf pick up and general community information please sign up here.
What’s New
If you wish to set up an automatic payment arrangement on your account, please log into your community website account and set up a recurring payment. This is not an auto draft. For more details, please log in and view the information on the “Pay Assessments” page. Thank you.
After-hours Maintenance Emergency? Call Towne Properties at 919-878-8787 and you will be prompted to press 3. Please reserve all administrative or other requests for the next business day and contact your management team directly.
NC Legislation requires that HOAs notify homeowners annually their right to initiate mediation in disputes with the association. Cost of mediation is shared and HOAs have the right to decline mediation. For a more in-depth explanation please go to your Governing Documents folder.
Numbers to Remember
Durham One Call is the central point of contact for information and services offered by the City of Durham. Contact for information about city services such as waste collection, recycling, potholes, street repairs, litter, unsightly properties, water and storm water services, maintenance of city property, city events and more.
Durham One Call 919-560-1200
Capitol Special Police 919-604-3722
DPD Non-Emergency 919-560-4600
Durham County:
Fire Department 919-560-4242
Police Department 919-560-4322
Pothole Repair 919-560-4340
Property Tax 919-560-0300
Street Light Outage 919-560-4366
Emergency 911
Homeowners’ Right to Initiate Mediation
YOUR RIGHT TO INITIATE MEDIATION
Pursuant to N.C.G.S § 7A-38.3f, members are notified that they may initiate mediation to try to resolve a dispute with the association; however, the association may decline mediation. Any costs of mediation, including the mediator’s fees, shall be shared equally by the parties. (NOTE: Disputes related solely to a member’s failure to timely pay an association assessment or any fines or fees association with the levying or collection of an association assessment are not covered by the mediation statute.)
If you have questions about the new law, below is a link to the ratified bill (since the General Assembly Website does not yet have the new language posted in the General Statues):
http://www.ncga.state.nc.us/Sessions/2013/Bills/House/PDF/H278v4.pdf